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Bochek Collision

1  Reviews

(724) 274-5755
1009 Russelton Rd
Cheswick, PA 15024
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Description

Call Today

Phone Numbers

main:
(724) 274-5755

Services

Collision Repair, Mechanical Service, Towing Service, Rental Cars

Payment Methods

Cash , Check , MasterCard , Visa

Recommended Reviews

Average Rating (1)

tbabinsack

I dropped my car off for a quote Feb. 17th at about 9:00am. When I called to check on whether or not they had a quote ready for me (it was about 11:15am and they had not gotten back to me) I was told they began the work without my authorization anyway and wouldn't have a quote for me until it was finished. I asked when this would be ready and the woman was very rude to me and said I should be grateful they fit me in at all and that they would shortly be heading to lunch so I would not be hearing anything for another few hours. I explained that the work was not to be done, I just needed a quote and that if was going to take too long or cost too much I was planning on taking my car to the dealer instead. Again, she was rude, so I told her I no longer wished to give them my business, that I would not be needing a quote, and I would be picking my car up. She agreed. A few minutes later I received a call from a man saying that they had already began the work on my car (without my permission) and that I would have to pay to get my car back. I said that I did not authorize any work, that I was perfectly clear in the beginning it was only there for a quote, and that I would not be paying any money to receive my car back. He was rude, but agreed. About 15 minutes later I show up to pick up my car. I walked in and asked for my keys. They gave them to me without a problem. When I walked out to the parking lot to get into my car, I saw that my front door was ripped apart and sitting in my backseat. When I walked back into the shop to ask if they expected me to drive home like that, the man said that if I wanted my car put back together I would have to pay them to do so. I argued that my car should be returned to me in the same condition it was given to them especially since NO work was authorized. They refused. I ended up having to call the local police and file a report.

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